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Q |
How long has MediaTier been in
business? |
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A |
MediaTier has been serving since
November 2007 and the website
has recently been re-designed. |
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Q |
Where are MediaTier's Servers
Located? |
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A |
We
utilise multiple US Based
facilities, Including some of
the industries largest
facilities, these include but
are not limited to.
- Databank (Dallas, USA)
- BurstNet (Pennsylvania, USA)
- GNAX (Atlanta, USA) |
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Q |
Do you offer UK Based ShoutCast
Servers? |
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A |
MediaTier is currently only a US
Based provider, However we are
able to supply UK Services via
one of our group companies,
Simply ask at the sales desk for
more info. |
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Q |
If your website prices change,
Does my monthly bill change? |
|
A |
No! We will never raise prices
on a customer. |
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|
Q |
If I use all of my listener
slots, Streaming at 128kb/sec
24/7 will my account get
suspended? |
|
A |
No! We will never sell you a
product and not allow you to use
it, You have unlimited bandwidth
and that's final! |
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|
Q |
What control Panels do you
offer? |
|
A |
We
only offer one single control
panel and that is WHM Sonic, We
use this control panel as many
web service users are used to
the cPanel interface and
functionality making it perfect for all Streaming
applications. |
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Q |
Can I upgrade my account later? |
|
A |
You can upgrade your account at
a later date, Simply by
selecting "Upgrade" in the
client area, its a 3 click
process. |
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|
Q |
Can I Pre-Pay for the entire
year? |
|
A |
Yes, Our payment methods allow
Monthly, Quarterly, Bi-Annual &
Annual Payments. |
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|
Q |
Do you provide royalty rights
for music played on my station? |
|
A |
No, MediaTier Assumes you have
permission and control of the
music played via your station,
We under no circumstances accept
responsibility for content
streamed from your account. |
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Q |
Can you provide custom
Quotations for more Slots/Bitrate? |
|
A |
Yes, We have almost no limits on
what we can provide and we are
able to give a custom quote for
more than 700 Listeners @
128kb/sec. |
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|
Q |
What Payment Methods do you
accept? |
|
A |
MediaTier currently accepts
PayPal and 2Checkout for all
account activations. |
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|
Q |
Does MediaTier use it's
Shoutcast servers for other
services, i.e. web hosting? |
|
A |
No! The MediaTier shoutcast
servers are for ShoutCast only,
The only other services we run
are security and FTP for AutoDJ. |